Frequently Asked Questions

Gift Wrapping

Do you offer gift wrapping?

Yes, we do, and it’s free of charge! If you’d like your item to be wrapped beautifully, simply select the ‘gift wrapping’ option on the cart page. You can also add a personal message.

Order Confirmation

What happens once I place an order online?

Once you’ve placed an order, you’ll receive an email confirmation sent to the email address you provided at the checkout. We will endeavour to dispatch all orders received within 3-4 working days of receiving payment for your order. Once your order is shipped, you’ll then receive an email update with tracking details.

If for some reason you don’t get this email, please check your spam/junk folder (it can sometimes get lost!). If you’re still stuck, please log in to your account to check that your order was processed - and if you’re still having problems please contact us directly.

Delivery & Returns

Please click here to view our Delivery & Returns page and a link to this.

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How do I unsubscribe from your newsletter?

We’d be sad to see you go, but you’re free to unsubscribe at any time by clicking the ‘unsubscribe’ button at the bottom of any newsletter. Alternatively, you can email us at sales@mint-martinborough.nz and we can remove your information from our database completely.

Contact us

How to contact us?

Please click here to view our contact page and a link to this.